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Tender Heart was founded in London by childcare professionals who share a deep passion for helping families thrive. We know how important it is to find someone you can trust — someone who will love and care for your child as much as you do.

With years of experience in early years care and family support, our team combines expertise with empathy, offering a personal and discreet service that truly understands what families need.

Terms and Conditions
  • Accurate Information
    Families must provide correct details about the child’s age, health, allergies, and emergency contacts.
  • Safe Environment
    The home must provide a safe and secure environment for the nanny to care for the child.
  • Clear Working Hours
    Agreed working hours must be confirmed in advance and respected by both parties.
  • Timely Payment
    Payment for services must be made on time as agreed before or after each booking.
  • Respectful Conduct
    Families must treat caregivers with respect and professionalism at all times.
  • Notice of Cancellation
    Cancellations should be communicated within the agreed notice period.
  • Open Communication
    Any concerns, schedule changes, or special instructions should be clearly communicated in advance.

Find a babysitter for your kids during the holidays so you can shop and wrap presents!

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